Project

CashPro Insights

Bank of America
2023
Year
2023
Type
  • Web App
Software Used
Key Deliverables
  • Research Findings
  • Personas
  • Design Principles
  • Recommendation Framework
  • Wireframes
  • Production Design Assets

The advanced decision-support capability CashPro Insights (now known as CashPro Data Intelligence) operates within Bank of America’s CashPro platform to help global businesses optimize their treasury operations through AI-driven insights and high-fidelity data visualizations.

I designed the system to convert intricate financial data into simple actionable insights that match the decision-making patterns of treasury teams. The platform analyzes payment efficiency and liquidity, and risk exposure through AI analysis of historical transactional data from an organization’s portfolio of accounts. The platform generates monthly AI-based recommendations which maintain complete transparency and auditability to support confident organizational decisions at every level.

The platform uses strategic research and modern visualization techniques to provide scalable insights from single data points to thousands which enables businesses to predict issues and enhance cash management and accelerate better decision-making.

Case Studies

Translating Treasury Signals into Actionable UX
Bank of America’s CashPro platform processes millions of corporate transactions every day. Buried in that activity are patterns—signals—that reveal cost leaks, timing issues, and fraud risk. CashPro Insights turns those signals into clear guidance. Instead of sifting spreadsheets, a CFO logs in and instantly sees: “Switch 15 vendor payments to ACH—save $8k per quarter.” The challenge was making complex data analysis simple, transparent, and actionable for busy finance teams.

Awards & Recognition

2025
Crisil/Coalition Greenwich Awards
Celent Model Bank Awards 2025
2024
Greenwich Digital Transformation Benchmark
Celent Model Bank Awards
  • Customer-Centered Innovation
    Digital Engagement
Euromoney Awards for Excellence
  • Best Digital Bank
    Western Europe
  • Best Digital Bank
    North America
2023
Greenwich Digital Excellence Awards
  • Overall Digital Experience
    Large Corporate Clients
Celent Model Bank Awards
  • Product Innovation in Cash Management
    Cash Management
Euromoney Awards for Excellence
  • World’s Best Digital Bank
    Global
  • Best Digital Bank
    North America
Global Finance - Best Treasury & Cash Management Providers
  • Best Treasury & Cash Management Bank
    North America
2022
Greenwich Digital Transformation Survey
  • #1 Overall Digital Channels
    Large Corporate Banking
Celent Model Bank Awards
  • Corporate Digital Banking
    Model Bank
Euromoney Awards for Excellence
  • World’s Best Bank for Payments & Treasury
    Global
2021
Euromoney Awards for Excellence
  • World’s Best Bank for Payments & Treasury
    Global
The Innovators
  • Outstanding Financial Innovator
    Global
2020
Euromoney Awards for Excellence
  • Best Digital Bank
    North America
Coalition Greenwich Excellence Awards

Features

CashPro Insights Feature on LinkedIn
on
LinkedIn
by
Bank of America Business
CashPro Insights Feature on LinkedIn 2
on
Linkedin
by
Bank of America Business

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